Business Internet

Keeping you online with business internet solutions

We provide businesses of all sizes with cost-effective, business grade services and world-class infrastructure and support. From small business solutions to large scale business broadband, we equip you with the tools you need to keep you online.

What contract lengths are available?

Business internet services are available in 12, 24 and 36-month contract lengths, with discounts being applied depending on the length you choose.

What are the lead times for services?

  • 4G/5G can be installed within 2 days
  • DSL can be installed in 5 working days
  • FTTC can be installed in 5 working days
  • EoFTTC and EFM have a 15-40 day installation estimate
  • Leased lines have a 30-60 day installation estimate

What support options are there?

  • DSL, 4G/5G, and FTTC come with business phone support 9am–6pm, Monday–Friday. Repair SLA 7Hr,20hr/40hr/65hr
  • FTTP comes with 7hr / 20hr/ 40hr/ fix
  • Ethernet services come with enhanced 24/7 business phone support

Do you have an SLA?

Ethernet services have a Service Level Agreement as set by the industry
  • EoFTTC: 8 hours
  • EFM: 7 hours
  • Leased lines: 5 hours

Can I find out more?

Yes, if you have any further questions, please contact us online, or by phone on 0345 557 6100